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If indicated you’ll be using a Credit Card you’ll need to present a MAJOR Credit Card that is in your name at the time of rental. A MAJOR Credit Card is supported by a pre-determined line of credit and not by a bank account or a pre-paid balance.

If indicated you’ll be using a Debit Card to qualify at the time of rental, please contact the Pick-Up Location listed above for specific requirements to rent a vehicle with a Debit Card.

If indicated that you’ll be using Cash to qualify at the time of rental, please contact the Pick-Up Location listed above for specific requirements to rent a vehicle on a Cash basis.

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FAQ

Rental Questions

How old do you have to be to rent a vehicle?

If you are at least 21 years of age, and meet all rental qualifications, you may rent from Economy for no additional age-related charges like other rental companies impose.

What is required to rent a car or van?

Anyone renting or driving our vehicles must:

  1. Have a valid driver’s license that will not expire during the term of the rental and…
  2. While we do have Debit Card and Cash Qualification Procedures for local-area clientele only (see Cash Qualification section for details) the Renter must present a major CREDIT card at time of rental. However, final payment of the rental bill may be made by cash, Debit Card, or Credit Card. For our Renters who are overseas residents, the CREDIT Card presented must be issued by a banking concern based in the United States. Also…
  3. The Renter must have full coverage Auto Insurance coverage on their own vehicle that will transfer to a rental vehicle; or…
  4. If the Renter only has Auto Liability coverage on their own vehicle that will transfer to a rental vehicle, they will be required to purchase our Collision Damage Waiver to protect against physical damage to our vehicle, or have verifiable Physical Damage coverage provided through the renter’s major Credit Card.

Does Economy do Debit Card or Cash rentals?

This policy varies by location. Please call or visit the renting location for complete information.

Griffin: 770-227-5966

Macon: 478-742-4316

May I use my friend or relative's credit card to rent a vehicle?

No. The credit card must be issued in the Renter’s name.

May I use a pre-paid Credit Card to rent a vehicle?

No. Pre-paid credit cards are not accepted to qualify for a rental but may be used to make final payment at the end of the rental.

Reservations, Deposits and Payments

Can we rely on the rate you quote for a car or van rental?

Economy Rent-A-Car rates are subject to change at any time, but once your rental car or van reservation is confirmed, that rate is guaranteed and will not change. And you can always count on Economy to have very competitive rates!

Plus, with the exception of special-equipment reservations (passenger vans, minivans) your reservation can be cancelled any time prior to arriving at our counter, but please give us the courtesy of a phone call or email to cancel. Special- equipment reservations may require a deposit and 48 hours’ notice of cancellation. See the next FAQ.

Is there a Deposit required when making a reservation?

No. But there may be additional charges for Insurance, Damage and Deductible Waivers, Special Equipment, Fuel, unpaid Tolls and fees, or other items discussed at time of rental.

Our Rental Agreement Folder provided at the time of rental describes in detail our various Coverages, Waivers, Insurance and Protection Packages.

In some cases, when placing an advance reservation for a Special Equipment rental (such as a minivan or 15 passenger van), a $100 – $200 deposit may be required to hold the reservation. In these special equipment deposit situations, a 48-hour notice of cancellation is required to secure a deposit refund.

Fleet-Related Questions

What kinds of vehicles does Economy have available to rent?

Economy has a wide variety of vehicles which are late-model and low-mileage. Our cars range from Compact, Intermediate, Standard and Full Size as well as Premium cars. Minivans, medium and large SUVs, Pickup trucks, 12 and 15-passenger vans as well as seasonal specialty equipment such as Jeep products are also available.

Can I request a certain make or model of vehicle?

We will certainly do all possible to put the renter into a preferred or requested vehicle, but Economy, as do all other car rental companies, offer a wide variety of vehicles in a wide variety of classes and we guarantee that the renter will get a vehicle of equivalent size and features or better at the rate the renter was guaranteed.

Insurance, Waivers & Protection Packages

What is your policy on Collision coverage?

Economy Rent-A-Car requires that all renters have Collision coverage in order to rent any vehicle. Renters may use their personal coverage providing that it transfers to a rental vehicle; they may have collision coverage added to their personal policy; they may use the collision coverage offered on their credit card; or they may purchase our Limited Collision Damage Waiver.

Note: They may add collision coverage to their personal policy.

What Insurance or Waivers does Economy offer at additional charge?

The renter is responsible for any damage to the vehicle or liability that occurs during the rental period. Economy therefore requires that the Renter have full coverage Auto Insurance coverage on their own vehicle that will transfer to a rental vehicle. However Economy offers a Limited Collision Damage Waiver (LCDW) to those renters that carry only liability insurance on their personal vehicle. This Waiver carries a $1,000 deductible.

Economy offers a Deductible Waiver that, if accepted, eliminates the renter’s responsibility for paying any portion of their own Auto Insurance Deductible in case of any damage to the Economy Rent-A-Car vehicle.

We also offer Supplemental Liability Insurance, issued by an Insurance Company. If accepted, it provides up to $1,000,000.00 Liability Insurance coverage in case Renter or Authorized Driver causes Bodily Injury to others or Property Damage in an at-fault accident.

What Protection Packages does Economy offer?

Economy offers three Protection Packages:

Basic Protection Package (BPRO): If accepted, it provides both Deductible Waiver and Supplemental Liability Insurance as described above

Choice Protection Package (CPRO): If accepted, it provides Supplemental Liability Insurance and a $1,000.00 Deductible Collision Damage Waiver as described above.

Select Protection Package (SPRO): If accepted, it provides Supplemental Liability Insurance and a $0.00 (zero) Deductible Collision Damage Waiver as described above.

General Questions

Do you offer unlimited mileage?

Unlimited mileage is offered only for travel EAST of the Mississippi River. Call the renting location for instructions if travel west of the Mississippi River is planned.

Do you have any geographical restrictions for your rental vehicles?

Yes. Travel through or to New Jersey and/or New York is not permitted in an Economy Rent-A-Car vehicle. Travel west of the Mississippi River must be approved in writing by the renting location.

Does Economy permit Additional Drivers?

Yes. Any Additional Driver must be present at the time of rental and meet the same requirements as the Renter. There may be an Additional Driver Fee. Please check with the renting location.

Can I rent a vehicle one-way?

One-Way rentals are only permitted between the current Economy locations of Macon and Griffin, Georgia. A one-way Drop Charge will apply.

What is Economy’s privacy policy?

Economy doesn’t divulge your personal information to third parties for marketing or any other purpose except as necessary during the qualification process for renting one of our vehicles.

Griffin

910 West Taylor Street 770-227-5966

Macon

2145 Riverside Drive 478-742-4316

www.economyrac.com

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